ROBERT V. NOVAK
Business Process Manager /Analyst

5863 Teal Street Frederick, Colorado | 303-579-6257 | robbnovak@gmail.com

RESUME

OBJECTIVE

Seeking opportunity with company in need of a strategic business manager and analyst who can utilize his diverse strengths in system and process improvement, marketing, data analysis, reporting, training, and project management to help with company initiatives.

HIGHLIGHTS

• Created Systems Controls group with a Fortune 100 company centralizing all master production data and reducing turnaround time from 3 days to under 2 hours.
• Led a group $40 million Y2K migration efforts to transition legacy sales system to new SAP/ERP system for Fortune 100 Disk Drive Company.
• Created and managed 6 separate limited liability companies over the past eight years investing in numerous commercial and residential projects around the country with controlled assets topping $10 million.
• Trained over 5000 students as a national trainer and real estate investment coach.
• Managed 2 Escrow companies overseeing progression of over 350 real estate transactions in different stages of completion with assets over $1 million.

• Created and managed 6 limited liability companies and 3 joint venture projects to invest in single family and commercial real estate throughout United States.

• Negotiated the acquisition, renovation, management and liquidation of over 126 units, $10 million portfolio through combination of single-family homes, pre-foreclosures and condo conversions.
• Orchestrated private fund raising efforts totaling $500,000.
• Created premium For Sale By Owner consulting program, assisting clients in selling their own homes themselves with an average additional profit of $25,000

• Managed 350 student joint ventures for MFG’s two affiliate escrow companies resulting in $120,000 in profits within first 5 months of assuming role.
• Rewrote training curriculum and ran 20 seminars training over 5000 students in 18 months.

• Oversaw team of 6 residential real estate investment coaches; hiring 2 new ones.
• Registered over 800 attendees to a live tele-seminar event using creative Internet marketing knowledge

• Managed staff of 4, overseeing core procurement systems for Fortune 100 company(Bill of Materials, PDM, Vendor Master, Material Master, Risk Buy)
• Created Systems Controls Group defining ongoing business processes for Master Data and Vendor Data functions after completion of Y2K project Atlas.
• Created Live Business Objects Universes for live ad-hoc reporting of system data. Utilized general SQL knowledge to support construction of Data Warehouse

• Managed the requirements gathering process to meet the Sarbanes Oxley Act compliance requirements of the company for Material and Vendor Master Data.
• Led SAP Systems Controls team to successfully integrate a like sized competitor (Quantum) in 3 months. Fully integrated systems and data conversion and data mapping activities for all Sales and Order Management, Delivery, Billing and Returns, Product Costing, Plant-JIT hubs

• Played an intricate part in the SAP 3.1H system implementation and subsequent 4.6C upgrade. Created functional design specifications, for a SAP enhancement that increased productivity in worldwide product distribution by 33%.
• Managed SAP Implementation User Acceptance Testing activities for Customer Master. (Team of 10 individuals).
• Designed & Managed the Material Matrix to manage rule set for SAP SD & MM configuration with respect to Order & Delivery, Stock Transport and Inter-Company Processing, Product Costing, Plant Maintenance, TLA and Bill of Materials etc.
• Provided project management for miscellaneous ad-hoc projects to support global project goals.
• Facilitated the Change Request Process, for system improvements in SAP, acting as the interface between the functional users and the technical teams for all Master Data (MM/PP)

• Reengineered complex Customer Master, business processes to be

• incorporated into the SAP environment

• Gathered requirements and worked with worldwide team to implement SAP, ERP, and Business Process flows.

• Created and led email support team responsible for managing an average of 250-customer emails a day, with a 24-hour turnaround time. Created numerous templates for quality control and consistency

• Averaged 40 technical support calls per day with average call time under 8 minutes per call placing in the top 10% of the call center.
• Obtained proficiency in MS Office Suite, Excel, Word, Project, Visio PowerPoint, Access for current and future projects.
• Utilized vast pc hardware knowledge to build several computers for testing and tracking hard drive related issues.